Effective Date of Current Policy: April 1st, 2017
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.
BASICS OF USING THE MODERN LOVE BOX SUBSCRIPTION
You will be required to sign up for an account and select a password and user name. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.
You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Services for your own internal, personal, non-commercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.
You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.
ELECTRONIC COMMUNICATION; WARRANTIES
The Modern Love Box requires that users create accounts containing usernames, passwords, email addresses and other confidential information. You agree that this information may be used exclusively by The Modern Love Box in an effort to create, manage and deliver certain products available on the site. By creating an account you warrant that all information is true, and that you have not, and will not hold duplicate user accounts. User accounts are limited to one per household. The Modern Love Box will not be responsible for duplicate charges, or duplicate product or service delivery that comes as a result of households having multiple accounts.
THE SUBSCRIPTION CONTRACT BETWEEN YOU AND US
The Modern Love Box offers one subscription type which includes re-billable subscriptions (“Quarterly Subscriptions”).
AUTOMATIC RENEWAL TERMS
With respect to The Modern Love Box subscriptions subject to automatic renewal, you agree that The Modern Love Box may submit periodic charges (e.g., quarterly) to your chosen payment method without further authorization from you, until you provide prior notice that you wish to terminate this authorization or to change your payment method. You agree that such notice will not affect charges submitted before The Modern Love Box was notified.
By purchasing a Modern Love Box Subscription, you agree and acknowledge that your subscription has an initial and recurring payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation, including, where applicable, any charges processed by The Modern Love Box after the expiration date of your payment card.
AUTOMATIC RENEWAL TERMS
Your subscription will begin on the day you sign up. You will be charged for the full amount at time of sign up for the upcoming quarterly box. You will be automatically renewed for quarterly periods and your payment method will automatically be charged for each successive quarterly month period at the then-current subscription rate until you cancel your Quarterly Monthly Subscription renewal. You will be automatically re-billed on the 25th of each billing month (February, May, August and November) after your initial order. Our Quarterly Shipping Months are March, June, September and December.
To simplify: We auto bill on four billing months (February, May, August and November). We auto bill on the 25th of February for March “Spring Box,” and ship out on March 15th. We auto bill on May 25th for June “Summer Box,” and ship out on June 15th. We auto bill on August 25th for September “Fall Box,” and ship out on September 15th. We auto bill on November 25th for December “Winter Box,” and ship out on December 15th.
CANCELLATION POLICY FOR QUARTERLY SUBSCRIPTION RENEWALS
To cancel or pause your Subscription at any time, you may send us a message and we will do it for you. If you cancel or pause your subscription, you may use your subscription until the end of your then-current subscription term. To avoid getting charged, please cancel or pause your subscription prior to the re-billing date (25th) of our 4 billing months (February, May, August and November). If you do not cancel or pause your subscription prior to the re-billing date (25th) of the billing month, you will be charged for the subsequent quarterly box.
RETURNS, REFUNDS, EXCHANGES, & REPLACEMENTS
Returns, refunds, exchanges & replacements may be granted at the sole discretion of The Modern Love Box. If you require assistance in addressing such issues, please contact us and we will get back to you within 24 business hours. Reship requests will be tracked and The Modern Love Box reserves the right to refuse reships or replacements for any reason at its sole discretion. Returns, Refunds & Exchanges – may or may not be granted at the sole discretion of The Modern Love Box. Exchanges or refunds will not be given for dissatisfaction of the results of your receipt or use of any products or services received from The Modern Love Box. The Modern Love Box is not responsible if users are sent duplicate product due to having multiple accounts with The Modern Love Box. Returning a product to The Modern Love Box without authorization will not result in a refund or exchange, and you will be responsible for any additional shipping charges that are incurred by The Modern Love Box as a result. Refused Shipments – users agree not to refuse shipments from The Modern Love Box. Refusing a shipment for any reason will not result in cancellation of a subscription plan, nor will it trigger a refund. The Modern Love Box assumes no responsibility and liability for any refused shipments and additional shipping charges may apply.
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
INTELLECTUAL PROPERTY RIGHTS
You agree that THE MODERN LOVE BOX, and the The Modern Love Box logo, are the trademarks of The Modern Love Box, and may not be reproduced, displayed or otherwise used in any way, in any medium, including variations thereon that may be mistakenly confused with such marks, without our express written consent.
CHANGES TO THE WEBSITE; DISCLOSURE
You acknowledge that The Modern Love Box does not guarantee or warrant that files available for downloading from the Internet or the site, and any personal information you provide to us over the site, will be free of viruses or other destructive code, or that it will not be vulnerable to sabotage, hacking or other unauthorized access by third parties. You agree to and do hereby irrevocably waive any claims against The Modern Love Box, its officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, that may result from the unauthorized access, use or disclosure of information in such files, including but not limited to any claims for invasion of privacy, defamation, libel, slander or other damages to person or reputation. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. YOUR USE OF THE SITE, ITS CONTENT OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND THE PRODUCTS OR SERVICES PROVIDED BY THIS SITE ARE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE MODERN LOVE BOX HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN NO EVENT WILL THE MODERN LOVE BOX , ITS AFFILIATES OR ITS OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
We control and operate the site from the United States. We make no representation that materials on the site are appropriate or available for use outside the United States. If you choose to access this site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Risk of Loss