FAQ’s

The Modern Love Box : Review our recently asked questions

Q: What exactly is a “Subscription Box?”

A subscription box company is an ecommerce business, allowing customers to purchase a reoccurring subscription (i.e. the company’s box of goodies) that get mailed to customers. Our subscription gets shipped 4 times per year as a seasonal/quarterly box. 

Q: Why is The Modern Love Box a unique subscription box?

Q: Who would benefit from The Modern Love Box subscription?

Anyone twosome at any stage of their relationship! You just need two partners willing and wanting to learn how to better connect and spice things up mentally, emotionally and sexually. Our boxes are not intended for couples in severe crisis, however, our program may be beneficial to use in addition to your treatment in couples counseling. Ask your therapist what they may recommend.

Q: How do I join The Modern Love Box subscription program?

It’s easy. Order your subscription and pay one time. Get billed on the first day you order, then automatically billed every quarter (February, May, August, November 25th). You receive your seasonal box between the 18-22nd of every shipping month March, June, September, December. Commit to consistent connection!

Q: What are inside the boxes and what can we expect to do once we receive them?

As we mentioned before, anticipation builds desire. Desire can get lost in a longterm relationship, because we become too adapted to our environment and always know to to expect with each other. This can suffocate the element of excitement and surprise. So because of this, we cannot specifically disclose everything that we have in our boxes to keep the two of you guessing!

However, you can expect:

Different Concept Every Time

Every box has a different concept created by our Relationship Expert, allowing you and your partner to connect on something new every quarter!

Luxury Products

You can expect to receive luxury and artisan products that are carefully selected for creative connection and intimate desire.

Made with Love & Expert Knowledge

Your boxes are made with the intent of supporting the two of you getting closer.

Activities & Positive Challenges

Every box includes easy to follow activities/challenges/games that help build meaningful conversation and fun.

Q: How often do we receive a subscription box from The Modern Love Box?

Couples will receive their seasonal box every 3 months between the 18th-22nd. Our shipping months are March, June, September, December.  (Please keep in mind that such events out of our control, e.g holidays and weather may affect this!)

Want to just try us out before you subscribe? Check out our shop!

Q: Because The Modern Love Box is created by a Couples Therapist, can this be used to save our marriage?

Our company’s program does not make any guarantees for the success of your relationship after subscribing. You may experience a therapeutic advantage after using our program consistently, however, our product is not intended to be therapy/counseling, or cure/treat any severe crisis or dysfunction in a relationship. If you are in any severe crisis in your relationship, we would recommend seeing a couples counselor in your home city before trying our program, first. Our program may be used as a great tool in collaboration with your own couples counseling however, just ask your therapist what they may recommend!

Q: What if I want to give The Modern Love Box as a gift?

Is someone you know getting married, or maybe you want to give our subscription to someone as a unique gift. (I mean… who wouldn’t enjoy gaining the experiences of getting to know their partner better, right?) If you’d like to gift our subscription, send us a message and we can take care you. You can also purchase a single box as a gift. 

 

Q: What if we try The Modern Love Box subscription and decide it’s not for us, can we cancel our subscription at any time?

Of course! You do not have a long term commitment to us if you don’t want to. However, because we are subscription, you’ll need to cancel or pause before our billing cycle (which is the 25th of February, May, August and November). To avoid being re-billed for the following seasonal box, please cancel or pause your subscription through your account or contact us at support and we can do it for you. Please review our cancellation policy for more information.

Q: Can we re-activate our subscription?

Of course! If you’d like to reactivate your account, you’ll need to contact us at support and we can do that for you. We will give you all the necessary information you need regarding your account.

Q: We aren’t married, can we still benefit from The Modern Love Box subscription box?

Absolutely! We love the idea of non-married couples using our program. It’s a great way for any couple to be preventative and benefit from connecting in ways that you don’t typically do. Being married is not a requirement!

Q: We are a same sex couple, can we benefit from The Modern Love Box subscription?

Yes, of course! Our subscription program is intended for any twosome willing and wanting to explore each other in different ways to better enhance their relationship. Our boxes will be extremely fluid with the content, non-gender specific products and easy to use for any two people, regardless of sexuality or preference. (However, please stay tuned, as our future goals are to create more specific driven boxes for genders if you’d prefer, to help cultivate a more personalized experience).

Q: Are there any couples that would not benefit from The Modern Love Box?

Our program is meant to inspire relationships and help build overall relationship enhancement. However, our program is not intended to cure or save any relationship in severe crisis and we recommend these couples try counseling first before attempting our program. Our boxes may be a great additional tool to use while going to couples counseling, but please ask your therapist what they may recommend first.

Q: How much does this cost and how often am I charged?

Less than a date night out, but a worthy investment to create overall relationship enhancement. Every quarter month (February, May, August, November) you will be billed $54. You are charged $54 on the first day you sign up for the following seasonal box, then auto-billed $54 quarterly billing month after that on the 25th. If you want to make changes to your account, you will need to cancel or pause your subscription by the 25th of the billing months to avoid being auto-billed. We can help you with your account related questions if you contact us at support.

Q: How long does it take to receive our Modern Love Box?

You can expect to receive your seasonal subscription box between the 18th-22nd of March, June, September, December. (Please keep in mind that such events out of our control, e.g holidays and weather may affect this!)

Q: Do you ship internationally?

We currently only ship to continental US states.

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