Contact Us

Do you have any requests, suggestions, feedback or concerns?

Do you need to pause, cancel or reactivate your subscription?

Please shoot us a message and we will get back to you within 48 business hours!

If you’re wondering where your Modern Love Box is, please remember, when you order your first subscription box, you are ordering the following month’s box! You will receive your first box the following month and will receive it between the 18th-22nd.

Depending on when you order for the first time, you may have to wait longer than a month to receive your first box.

Sequential boxes will be delivered to you both every 4 weeks following that. Please note that we ship everyone’s subscription on the 15th of every month.

In order to avoid being auto-billed, you need to contact us before the 25th of the month to cancel or pause your subscription. Please read more on our cancellation policy. 

If you order any items such as the “You Make Everything Better” Box from our shop, this is a single item and not a subscription. This box will be shipped out to you within 2-3 business days from the date you ordered.

Please contact us if you have any questions with your account or our process!

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